Privacy Policy
Last updated: January 13, 2026
1. Introduction
Welcome to Resumble ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
For the purposes of the General Data Protection Regulation (GDPR), Resumble is the Data Controller of your personal information.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: Email address, name, password (hashed), and authentication tokens.
- Profile Information: Phone number, display name, professional title, and avatar.
- Resume Content: Work experience, education, skills, projects, certifications, and other career-related information.
- Communications: Information provided when contacting support or feedback.
2.2 Information Collected Automatically
When you access our services, we automatically collect certain information:
- Device & Usage Data: IP address, browser type, operating system, referrer URLs, device identifiers, and interaction data.
- Cookies & Tracking Technologies: We use cookies to maintain sessions and analyze usage. See our Cookie Policy.
3. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Account creation & Service delivery | Performance of Contract (Art. 6(1)(b)) |
| AI Resume generation & analysis | Performance of Contract (Art. 6(1)(b)) |
| Service improvement & Analytics | Legitimate Interests (Art. 6(1)(f)) |
| Marketing communications | Consent (Art. 6(1)(a)) |
| Legal compliance & Fraud prevention | Legal Obligation (Art. 6(1)(c)) |
4. AI Processing & Third Parties
Our core service involves using Artificial Intelligence (AI) to generate and analyze resume content. We use trusted third-party AI providers (processors).
- Data Processing: Your text input is sent to AI models for processing.
- No Training: We have agreements in place ensuring your data is NOT used to train third-party AI models.
- Automated Decision Making: We do not use fully automated decision-making that has legal or similarly significant effects on you. The AI provides suggestions which you review and control.
5. Information Sharing
We may share your information with:
- Service Providers (Processors): Hosting (e.g., Vercel, AWS), Database (e.g., PostgreSQL providers), AI APIs (e.g., OpenAI, Google), and Analytics services.
- Legal Authorities: When required by law, court order, or to protect rights.
- Business Transfers: During mergers, acquisitions, or asset sales.
6. International Data Transfers
Your data may be processed in countries outside the European Economic Area (EEA), such as the United States. We ensure your data is protected through:
- Standard Contractual Clauses (SCCs): We use European Commission-approved standard contractual clauses with our non-Europe based processors.
- Data Processing Agreements (DPAs): We sign comprehensive data processing agreements with all third-party vendors.
7. Data Retention
We retain personal data only as long as necessary.
- Active Accounts: Indefinitely while you use the service.
- Deleted Accounts: Data is permanently deleted within 30 days of account deletion request.
- Backups: Encrypted backups may retain data for up to 90 days before being overwritten.
8. Your Rights
Under GDPR, CCPA, and other privacy laws, you have specific rights:
- Right to Access: Request a copy of your data (export).
- Right to Rectification: Correct inaccurate data via profile settings.
- Right to Erasure ("Right to be Forgotten"): Delete your account and all associated data.
- Right to Restriction: Request we limit processing of your data.
- Right to Portability: Receive data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests.
To exercise these rights, email us at support@resumble.com.
9. Data Protection Officer (DPO)
If you have concerns about how we handle your data, you may contact our Data Protection Officer at:
- Email: support@resumble.com
- Address: Singapore
10. Complaints
You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal information violates applicable law.
11. Children's Privacy
Our services are not intended for individuals under 16. We do not knowingly collect personal data from children.
12. Cookies
We use cookies to enhance your experience. You can manage your preferences via our Cookie Policy or the "Cookie Settings" link in the footer.
13. Changes to This Policy
We may update this policy. Significant changes will be notified via email or a prominent notice on our service.
14. Contact Us
For any privacy-related questions, please contact us at support@resumble.com.